Customer Satisfactory Survey
Customer Satisfactory Survey


E-Mail Address*


Company Name

Task / Duty

Tast Offer Number

1 - Mark your satisfaction level
5 Very Good, 1 Very Bad

Is the proposal form suitable for use?*

Is the bidding period suitable for you?*

Are the services you requested performed within the specified time?*

The adequacy of our Laboratory as technically and personnel?*

Are your test reports prepared without errors?*

Is the content of the test reports sufficient and understandable?*

What do you think about our test prices?*

Is the invoice process completed without errors in a short time?*

Are you contacted and informed about your requests and complaints?*

Would you prefer our Laboratory if needed?*

How did you contact our laboratory first?*

2 - Which reason did you choose our laboratory ?

What other test services would you like to receive from our laboratory?*

You can write your other comments and suggestions below that you want to be evaluated.